Privacy Policy

Last updated: July 24, 2026

1. Information We Collect

When you use MLO APP, we collect information you provide directly: restaurant name, email address, phone number, and administrator details. When waiters use the app, we collect order data and push notification tokens. We do not collect payment information as billing is handled separately.

2. How We Use Your Information

We use your information to: provide and maintain the MLO platform; process and route orders to kitchen stations; send push notifications about order status changes; calculate sales agent commissions and bonuses; communicate service updates and support requests.

3. Data Sharing

Your restaurant data is isolated per tenant and is not shared between different restaurants. Sales agents see only aggregated performance metrics for restaurants they have enrolled. We do not sell, rent, or trade your personal information to third parties. We may share data with service providers solely for operating the platform.

4. Data Storage & Security

All data is stored on secure servers with encryption at rest and in transit (HTTPS/TLS). Database access is restricted to authorized services only. We retain your data for as long as your account is active. You may request deletion by contacting us.

5. Push Notifications

Our mobile app uses Firebase Cloud Messaging (Android) and Apple Push Notification service (iOS) to send order status updates. Notification tokens are stored securely. You can disable notifications in your device settings at any time.

6. Cookies

We use essential session cookies for authentication. No tracking or advertising cookies are used.

7. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us at the email below.

8. Contact

Email: info@mlo-app.com